Privacy Policy
Last updated: November 2026
Your privacy matters to us. We process personal data in accordance with applicable data protection laws, particularly the EU General Data Protection Regulation (GDPR) and Austrian data protection laws.
This Privacy Policy explains what personal information we collect and process when you visit our website or use our services.
1. Who We Are
Drauradweg Hostel – Fa. Hans-Jörg Putz
Hans-Jörg Putz
Berg 101
9771 Berg im Drautal
Austria
Phone: +43 660 2584737
Email: office@drauradweg-hostel.at
2. Website Hosting and Server Logs
Our website is hosted by:
ALL-INKL.COM – Neue Medien Münnich
Owner: René Münnich
Hauptstraße 68
02742 Friedersdorf
Germany
We have a data processing agreement with our hosting provider in accordance with Article 28 GDPR.
When you visit our website, certain technical information is automatically collected and stored in server logs. This may include:
- IP address
- Date and time of access
- Pages and files accessed
- Browser type and operating system
- Amount of data transferred
- Referring website (referrer URL)
This information is used to ensure the security, stability, and proper operation of our website and to identify technical issues.
The legal basis for this processing is Article 6(1)(f) GDPR (our legitimate interest in operating a secure website).
Data is stored and deleted according to the hosting provider’s technical and contractual settings, unless longer retention is required for security reasons or by law.
For more information, please refer to ALL-INKL.COM’s privacy information.
3. Contact Form and Email
If you contact us through our contact form or by email, we process the information you provide, particularly your name, email address, and message.
We use this information to respond to your inquiry and communicate with you.
The legal basis is Article 6(1)(b) GDPR if your inquiry relates to a booking or steps taken before entering into a contract. For other inquiries, processing is based on our legitimate interest under Article 6(1)(f) GDPR.
Your data will be deleted once it is no longer needed to handle your inquiry, unless legal retention requirements apply.
4. Online Bookings via Feratel Deskline
We use the Feratel Deskline booking system, provided by feratel media technologies AG, Innsbruck, Austria, for online room reservations.
The booking system is made available in cooperation with Hohe Tauern – die Nationalpark-Region in Kärnten Tourismus GmbH.
The booking widget loads automatically when you visit the relevant pages of our website. Technical information such as your IP address, browser details, and the date and time of access may be transmitted to the service providers involved.
When you make a reservation, personal information such as your name, contact details, travel dates, and booking information is processed.
This information is used to manage and complete your reservation and to comply with related legal obligations.
The legal basis for processing booking information is Article 6(1)(b) GDPR (performance of a contract or steps taken before entering into a contract). Where legal obligations apply, processing is based on Article 6(1)(c) GDPR.
The booking system may use technically necessary cookies and local storage technologies to provide its booking functions.
Personal data is processed by the service providers involved in accordance with the applicable data protection agreements.
For more information, please refer to the privacy policies of Feratel and the Hohe Tauern National Park Region in Carinthia.
5. Interactive Maps with Leaflet and OpenStreetMap
We use the Leaflet JavaScript library to display interactive maps showing our location.
The following map services are available:
- OpenTopoMap: Topographic maps
- Esri ArcGIS: Satellite imagery
- Waymarked Trails: Cycling and hiking routes
Some of these maps use data from OpenStreetMap.
To protect your privacy, we use a two-click solution.
When you visit our website, a placeholder is displayed instead of the map. The interactive map loads only after you click **“Show Map.”**
Once activated, your browser connects to external map servers. Technical information, including your IP address, browser details, and information about the requested map area, may be transmitted.
Depending on which map layer you select, data may be shared with different map providers.
Activating the map is voluntary. Where consent is legally required, the associated processing is based on Article 6(1)(a) GDPR.
You can use our website without activating the map.
For more information, please refer to the privacy policies of the respective map providers.
6. Cookies and Local Storage
Our website uses technically necessary cookies and local storage technologies where required for certain functions.
These include storage technologies used by the Feratel Deskline booking system.
They help maintain search preferences and booking information during the reservation process.
We do not use Google Analytics or our own tracking cookies for personalized advertising.
If any additional technologies requiring consent are used, they will only be activated after the appropriate consent has been obtained.
7. Locally Hosted Fonts
Our website uses fonts from the Google Fonts library.
These fonts are stored locally on our own web server and loaded directly from there.
No connection to Google servers is established when these fonts are loaded.
8. Instagram
Our website includes an external link to Instagram.
Simply visiting our website does not transmit personal data to Instagram through this link.
If you click the link, you leave our website and are redirected to Instagram.
Any subsequent processing of personal data is subject to Instagram’s privacy policy.
9. Processing of Guest Information
When you book a room or stay at our hostel, we process personal information necessary to manage your reservation, provide accommodation, and meet legal requirements.
This may include:
- Name and address
- Contact information
- Date of birth, where required
- Arrival and departure dates
- Booking and payment information
- Guest registration information required by law
The legal bases are Article 6(1)(b) GDPR (performance of a contract) and Article 6(1)(c) GDPR (compliance with legal obligations).
Where required by law, relevant information may be shared with the appropriate authorities.
10. Data Storage and Sharing
We retain personal data only for as long as necessary for the relevant purposes or as required by law.
Personal information is shared only when necessary to manage bookings, comply with legal obligations, or where another valid legal basis applies.
Potential recipients include:
- Booking system providers
- IT and hosting service providers
- Payment service providers, where applicable
- Public authorities, where legally required
Where external service providers process personal data on our behalf, appropriate data protection agreements are in place.
11. Your Rights
Under applicable data protection laws, you have the following rights, subject to the relevant legal requirements:
- Access to your personal data
- Correction of inaccurate data
- Deletion of personal data
- Restriction of processing
- Data portability
- Objection to certain types of processing
- Withdrawal of consent at any time, with effect for the future
To exercise your rights, please contact us at:
office@drauradweg-hostel.at
If you believe that your personal data is being processed in violation of data protection laws, you have the right to file a complaint with the Austrian Data Protection Authority.
Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
Austria
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in legal requirements, technical features, or services used on our website.
The latest version published on our website will apply.
Last updated: November 2026